The Brand Partner · Strategic partnership
You control everything up to handover. After that, you are hoping.
Your windows are being cleaned with the wrong products, the wrong technique, and no training whatsoever. The damage is preventable. The Brand Partner program puts professional window care training under your company name, so your standard travels with your product.
Your control ends at installation.
Common preventable damage from improper cleaning:
$700,000
30–40% of warranty claims in the window industry are caused by improper maintenance. At 10,000 claims annually at a $200 average, a 35% reduction saves $700,000 per year.
Your brand. Your portal. Your standard.
A white-label training portal under your company name. Not Orloff's branding. Yours.
Branded portal
Your logo. Your company name. Your branded certificates. Content customised for your specific products and materials. Live in 4–6 weeks.
AR window care trainer, under your brand
Customers point a phone at a window. The correct cleaning path appears in real time on the actual glass. The right squeegee angle, agitation technique, and sequence for their specific surface. No competitor offers this.
Unlimited users, one annual access code
Every person who will ever touch your glass gets access. No per-user fees. Installers, building managers, facility teams, homeowners.
Specification differentiation
At spec stage: one manufacturer offers a warranty and care guide. The other offers a warranty, care guide, and a branded professional training portal for life. The Brand Partner wins the specification.
Orloff’s handles support
All customer-facing training support is managed by Orloff’s. Your team never fields cleaning-technique calls.
Quarterly business reviews
Usage data, adoption tracking, impact reporting.
The numbers
30–40%
Warranty claim reduction
4–6 weeks
Portal live from signed agreement
$2,998
Year-one total cost
At a $200 average claim cost, a 35% reduction on 10,000 units is $700,000 in annual savings. The program costs $2,998 in year one.
Partner results
Builders now include care training as standard with every installation. Warranty conversations changed completely.
European Window Manufacturer
Brand Partner since 2024
We won commercial projects because we could demonstrate ongoing maintenance support. No competitor offers this.
Premium Fenestration Brand
Brand Partner since 2024
Post-installation support calls dropped significantly. The branded portal pays for itself.
Custom Glass Manufacturer
Brand Partner since 2025
Partnership, not transaction.
Setup
$1,999
Portal build, content, branding, 3 admin accounts
Annual
$999/yr
Unlimited users, updates, support, quarterly reviews
A live walkthrough of an existing partner portal. No commitment.
Or email directly: office@orloffs.com
If the portal does not deliver measurable improvement in maintenance-related claims or customer satisfaction in year one, Orloff's works with you until it does.
Already in our encyclopedia? See all 309+ manufacturers with brand-specific cleaning protocols.